CapitaLand’s wholly-owned lodging business unit, The Ascott Limited (Ascott), has entered into a global agreement with a world leader in testing, inspection and certification, Bureau Veritas to certify the hygiene and safety standards of its properties worldwide.
As the first serviced residence owner-operator to enter into such an agreement, Ascott has embarked on the project as part of its ‘Ascott Cares’ programme, which focuses on nine commitments to continue providing safe homes for its staff and guests. The Ascott Cares x Bureau Veritas Hygiene Excellence and Safety Label is a holistic programme developed in partnership with Ascott by leveraging Bureau Veritas’ health, hygiene and safety expertise of more than 190 years in providing testing, inspection and certification.
Commenting on Ascott’s continued commitment to guest and staff safety, and the partnership with Bureau Veritas, Alfred Ong, Head of Global Operations at The Ascott Limited, said, “At Ascott, we continue to place the health and well-being of our guests and staff as our top priority. As international travel gradually resumes, our partnership with Bureau Veritas offers our guests a greater peace of mind as they book their stay with Ascott. Our guests can continue to place their trust in Ascott to provide a home away from home that is comfortable, clean, secure and safe. With a safe working environment, our staff members are also able to better focus on caring for our guests. We look forward to welcoming new and returning guests back home at Ascott.”
As part of the agreement, Bureau Veritas will conduct field audits at Ascott properties to ensure that the nine commitments under Ascott Cares meet the stringent requirements of Bureau Veritas’ inspection programme. Bureau Veritas’ auditors will verify if the properties have appropriate health, hygiene and safety procedures and processes in place, and are in line with globally recognised best practices on preventive measures to be certified with the Ascott Cares x Bureau Veritas Hygiene Excellence and Safety Label.
In addition to the partnership, Ascott continues to roll out various initiatives at its serviced residences as they adapt to business modules in the post-COVID era. Vincent Miccolis, Ascott’s Regional General Manager for Middle East, Africa, Turkey and India said, “To further support our guests and patrons, we are continuously creating uninterrupted services at our properties, which remain operational to provide a safe ‘home away from home’ for our guests, including returning nationals, and those affected by border closures.” As part of this endeavour, Somerset Greenways Chennai and Citadines OMR Chennai are offering flexible work environments with seamless services for corporate guests to work remotely; as well as, extending professional laundry services, catering to varied requirements of Chennai’s residents.
Work from your ‘Home Suite Home’ at Ascott
Our guests can continue working remotely with maximum peace of mind and leave it to Ascott to provide an environment that is not only comfortable, but also clean, secure and safe. Business professionals can now work from the comforts and safety of their private suites at Somerset Greenways Chennai and Citadines OMR Chennai. Suitable for an individual or a small team, Ascott’s business-support packages can be used for day-use only or short or long stays. Guests can enjoy their home-office space with customised workstations with an ensuite kitchenette and services including in-room dining options, complimentary hot beverages like tea and coffee, high-speed WiFi access and office-support services.
Professional Laundry Services for Residents of Chennai
Ascott in India recently launched ‘Sheen – Fabric Care’, its minimum-contact, professional fabric care services. Patrons can now have their laundry, dry-cleaning and pressing requirements taken care of by Ascott’s in-house laundry unit. Guests can drop off their laundry at Citadines OMR Chennai or Somerset Greenways Chennai and their laundry will be processed and ready for pick-up within 48 hours. They can also make payment via an online link, to reduce contact and allow safe distancing. Guests who have over 20 pieces in a single order and within 5 km from either property, are eligible for complimentary pick-up and delivery of their orders.