Novotel Lucknow Gomti Nagar re-opened its doors in June 2020. Keeping in mind the ‘New Now’ hospitality, Novotel had been accredited with the ALLSAFE certification and have put all mechanisms in place for the safety of guests and staff. As part of the enhance safety measure, an ALLSAFE Officer has also been appointed to strictly monitor the safety and hygiene standards across the hotel.
Starting from entering the hotel, to check-in, stay, dining, experiences, till check-out, guest safety is prioritised. At every step, social distancing is being practised through various methods like contact-less payments, digital restaurant menus, spacing between tables, etc. Keeping in mind the requirements of the MICE segment, Novotel Lucknow Gomti Nagar is also hosting various kinds of events adhering to Government guidelines. The wedding and social events have been realigned and continue in a closed group with the limitation set by the State Government.
For food and beverage offering, the hotel’s all -day dining restaurant, The Square, is open for all the in-house and walk-in guests whilst in-room dining is another option for the guests staying with us. The hotel also has started takeaway and home delivery services with reliable partners to ensure that patrons continue to enjoy the delicacies in the comfort of their home.
Commenting on the certification, Sunil Verma, General Manager, Novotel Lucknow Gomti Nagar, said, “As guests have started to get out, we at Novotel Lucknow Gomti Nagar, are ensuring that guests always feel safe. All of us, at the hotel, are ensuring strict cleanliness and safety measures at every touchpoint. Our teams are making sure that we extend the warmth in our hospitality even behind the protective gears.”
Novotel Lucknow Gomti Nagar is a part of Accor’s multi-phased campaign, ‘For the Love of Travel, for the Love of Now’. Under this campaign, Accor has already rolled out the ‘Missed Celebrations’ offer, which encourages guests to celebrate all moments such as birthdays, graduations, anniversaries, etc. which they were unable to celebrate during the lockdown. Under the offer, guests can earn vouchers equal to 30 per cent of their spent (excluding taxes & other charges) while celebrating any occasion at restaurants and bars at any Accor property in India and Sri Lanka.