Emirates has launched an integrated biometric path at Dubai International Airport (DXB) to provide a contactless airport experience to passengers.
This integrated biometric path will provide a seamless travel journey to passengers from check-in to boarding gates, thereby enhancing customer flow through the airport with less document checks and queuing.
Due to the implementation of the latest biometric technology, which uses a combination of facial and iris recognition, Emirates passengers can now check-in, finish immigration formalities, enter the Emirates Lounge and board their flights just by walking through the airport.
The several touchpoints in the biometric path enable hygienic contactless travel journeys.
Emirates Chief Operating Officer Adel Al Redha said, “We have always focused on providing a great customer experience at any touchpoint and now it is more vital than before to make use of technology and implement products and introduce processes that focuses not only on fast-tracking customers but more importantly on health and safety during their travel journey.
“The state-of-the-art, contactless biometric path is the latest in a series of initiatives we have introduced to make sure that travelling on Emirates is a seamless journey and gives customers added peace of mind.”
Currently, the biometric touchpoints are deployed at select First, Business and Economy Class check-in desks in Terminal 3 and immigration gates, including a ‘smart tunnel’, as well as boarding gates and the Emirates’ premium lounge entrance at concourse B.
Areas deployed with biometric equipment are being clearly indicated.