Virgin Atlantic is excited to celebrate 15 years this July of delighting customers from Delhi to London and beyond. Bringing desperately needed competition to the route, since the launch on July 5, 2000 the airline has now flown over 1.8 million passengers and 100000 tonnes of cargo. Recently the airline became the first European carrier to fly the brand new Boeing 787-9 Dreamliner on the Delhi-London route with the latest cabin enhancements and innovations, including the Wander Wall, a new social space in Premium Economy and Wi-Fi connectivity onboard.
Delightedwith this achievement, Nick Parker, Head of India and Middle East for Virgin Atlantic said, “The Delhi route is hugely popular among Indian customers who love the unique, personalized experience as we connect them to London and 219 destinations in the US including New York. We’re celebrating our 15th anniversary by offering customers a special birthday fare to London!” “We continue to put the customer at the heart of everything we do, building on an 11 per cent improvement in customer satisfaction ratings we will be further investing £300 million in customer experience over the next three years as we continue to innovate ways to improve customers’ journeys more exciting and magical” The airline’s 2014 global staff fundraising campaign ‘Make 30 Magic’ raised £90,000 to deliver some ‘magic touches’ to help children play and have some fun by giving 30 special gifts to communities in India.