Reviewing the current flood situation in Kerala, IndiGo will operate three daily additional relief flights to and from Kochi Naval base effective August 21, 2018 to August 26, 2018. IndiGo will ensure to provide cancellation and rescheduling waiver to passengers booked to travel from August 16, 2018 to August 31, 2018. As part of relief measures, a special customer support team has been designated who will be working 24*7 to assist affected passengers and families.
Passengers are requested to reach us via any of the communication channels and stay connected through:
– @IndiGo6E and Facebook http://m.facebook.com/goindigo.in
– live chat services
– Write to us at firstname.lastname@example.org or call at 9910383838.
Indigo is consistently liaising with local partners to transport relief materials including medicines, dry rashan and sanitary items.
Indigo is with Kerala in this difficult time and hopes the situation stabilises soon.
Note: Affected passengers and local partners are requested to note that Kochi Naval base is in Willingdon Island, Kochi, Kerala, 682003 and is not Cochin International Airport.
Flight schedule (from naval base)