Home International Etihad Airways implements temporary changes to its route network

Etihad Airways implements temporary changes to its route network

Etihad Airways implements temporary changes to its route network
Due to the spread of the COVID-19 novel coronavirus and its continuing impact on air travel services globally, Etihad Airways continues to follow UAE and international government and regulatory authority directives and has implemented a series of consolidated network changes. This is also being carried out for the safety and convenience of its customers and staff, and to minimise operational disruption during this period. The following services from Abu Dhabi have been temporarily adjusted:

India
Ahmedabad (AMD), Bangalore (BLR), Calcutta (CCU), Calicut (CCJ), Chennai (MAA), Cochin (COK), Hyderabad (HYD), Delhi (DEL), Mumbai (BOM), Trivandrum (TRV)
All flights suspended from March 22 until March 28.

Kazakhstan
Nur-Sultan (TSE)
Reduced to one per week from 19 March until March 31.
All flights suspended from April 1 until April 30.

Maldives
Male (MLE)
Reduced to daily from March 23 until April 30.

Russia
Moscow (MOW)
All flights suspended from 20 March until April 30.

Sri Lanka
Colombo (CMB)
Reduced from twice daily-to-daily from March 29 until April 30.

The following previously announced network changes remain in place:

Azerbaijan
Baku (GYD)
All flights suspended from until April 30.

Bahrain (BAH)
Reduced from triple-daily to daily until March 1; increase to twice daily April 1 until April 30.

China
Shanghai (PVG)
All flights suspended until March 28.

Chengdu (CTU)
All flights suspended until further notice.

Hong Kong (HKG)
All flights suspended until June30.

Egypt
Cairo (CAI)
All flights suspended from March 20 until April 30.

Greece
Athens
Reduced from daily to four weekly (operating on Mondays, Wednesday, Fridays and Saturdays) from April 01 to April 30.

Indonesia
Jakarta (CGK)
Reduced from double daily-to-daily (suspension of EY472/471) from March 18 until June 30.

Italy
Milan (MXP)
All flights suspended until April 30.

Rome (FCO)
EY85/86 suspended until April 30.
EY83/84 suspended until June 30.

Japan
Nagoya (NGO)
All flights suspended until June 30.
Tokyo (NRT)
Reduced from daily to four weekly (operating on Mondays, Wednesday, Fridays and Sunday) from April 01 to April 30.

Jordan
Amman (AMM)
All flights suspended until April 30.

Korea
Seoul (ICN)
Reduced from daily to four weekly (operating on Tuesdays, Thursdays, Fridays and Sundays) from March30 to April 30.

KSA
Riyadh (RUH), Jeddah (JED), Dammam (DMM), Medina (MED)
All flights suspended until April 30.

Kenya
Nairobi (NBO)
All flights suspended from March 19 until April 30.

Kuwait (KWI)
All flights suspended until March 31.

Lebanon
Beirut (BEY)
All flights suspended until April 30.

Morocco
Casablanca (CMN) and Rabat (RBA)
All flights suspended until April 30.

Oman
Muscat (MCT)
Reduced from triple-daily to double-daily until April 30.

Philippines
Manila (MNL)
All flights suspended from March 18 until March 31.

Serbia
Belgrade (BEG)
All flights suspended from March 20 until April 30.

Singapore (SIN)
Reduced from daily to four weekly (operating on Sunday, Tuesday, Thursday and Fridays) from April 01 to April 30

Spain
Madrid (MAD) and Barcelona (BCN)
All flights suspended until April 30.

Sudan
Khartoum (KRT)
All flights suspended from March 18 until April 30.

Switzerland
Geneva (GVA)
All flights suspended from March 19 until April 30.

Thailand
Bangkok (BKK)
Reduced from triple-daily to double-daily (suspension of EY406/405) from April 1 to May 02.

Turkey
Istanbul (IST)
All flights suspended until April30.

IMPORTANT NOTE

Future changes to the route network may occur due to government directives in key markets. Etihad Airways is working closely with regulatory authorities in the UAE and overseas and is continuing to monitor this situation closely.

For passengers impacted by flight cancellations, procedures are in place for fare refunds or for flight changes when services resume.

Etihad Airways is urging guests whose flights are impacted by COVID-19 travel restrictions to refrain from calling the airline’s customer service lines unless their flights are scheduled within the next 48 hours. Contact Centres are currently experiencing significant congestion and long waits. The immediate priority is to assist those guests with imminent travel. Alternatively, guests who issued tickets through travel agents should contact them directly for any changes or cancellations