Delhi Tourism has been conferred with the prestigious Excellence in Customer Experience Award by The Indian Express Group at the Infocomm 2019 Conference hosted in Mumbai on 18 September 2019. Representing Delhi Tourism at the event, Sh. Sudhir Sobti, Chief Manager (PR & Publicity) received the award. The business award is in recognition of the path-breaking achievements by Delhi Tourism in establishing its presence through robust digital initiatives. Delhi Tourism was selected for this award by a team of Editors of Express Computer magazine, India’s leading IT business magazine from The Indian Express Group.
The importance of a digital strategy is huge, and almost every Indian firm is hedging its bets on a comprehensive digital strategy as its future depends on it. With posts on interactive quizzes and information about events—ongoing and upcoming — Delhi tourism has also been making efforts through its social media campaign to engage residents and travellers with lesser known places of attraction in the national capital.
Robust online presence has yielded a consistent rise in Delhi Tourism’s online community through which the Corporation seeks to deliver more information on Tourism and Film Facilitation in Delhi.