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Advisory on cancellation charges on domestic tickets

The cancellation charges range from INR 1055 to INR 2750 depending upon class of tickets, fare level and time before departure. Under the provisions of existing regulations, airlines are free to establish reasonable charges/fees for the services being offered by them, which include charges for cancellation of pre booked tickets. Directorate General of Civil Aviation (DGCA) has issued Air Transport Circular (ATC) 02 of 2015 on unbundling of services and fees by scheduled airlines.

Further, airlines have made the cancellation charges time sensitive, depending upon the class of tickets, fare level and time before departure. Under the provisions of sub-rule (1) and (2) of Rule 135, Aircraft Rules 1937, scheduled domestic airlines are required to establish the air fare on their websites. Airlines remain compliant to the regulatory provision as long as the fare charged by them does not exceed the fare being published by them on their website.